Testimonials

Easiest vehicle purchase we’ve made! First dealership that didn’t flat out lie to me. I had concerns about the towing capacity for my boat, and they took the time to do the research and answer our questions. They even let us take the truck for the day to test-drive while towing. Thank you, we love the truck!

– Jesse Murphy; August 2022

My salesperson Carlos was amazing! I reached out to Five Star Ford on 6/11/22 and spoke with Carlos. I let him know I have been looking to purchase a Hybrid Explorer in the Platinum trim level for over a year. I gave him my two color choices and asked if he would keep me posted if any came in that were not spoken for. Much to my surprise he texted me at 8:53 am on 7/30/22 to let me know they had just received a 2022 Ford Explorer Platinum in Star White Metallic that morning. It was not a hybrid but he reached out to see if I was interested. We exchanged conversation, photos, and vehicle sticker (it was still wrapped for dealer delivery). He said it was ready for purchase and would be ready for for customer delivery the first part of the week. He asked if I had a trade-in. We exchanged information on that. I decided to make the purchase as I had no hope for the hybrid I ordered at the local Ford dealer over a year ago to come in. I gathered what was necessary for my trade and was on the road to the dealership by noon with an estimated arrival time between 2:30 - 3:00 PM. Carlos must have called in all favors at the dealership, because they had the vehicle ready for customer delivery by the time I arrived at 3:00, saving me another trip. Carlos showed me the ins and outs of the vehicle and the electronics, connected my phone and set up my FordPass. While going over the Explorer, he had the used vehicle manager looking over my trade-in, they made me a fair offer. They allowed me to write a personal check with a credit app backup, leaving nothing left to do but sign on the dotted lines and drive away with my new vehicle. The entire process couldn't have went any smoother, from my salesperson Carlos to the sales manager, business manager, and all those in the back that helped prep to pull this off in less than a day ~ I am happy to give Five Star Ford 5 *****'s and my referrals. Great Job, Great Team! Happy customer!.

– Lisa Szumski; August 2022

Best dealership in Pacific Northwest for respect towards customers. A cut above other dealerships I have dealt with and firm commitment to the best buying experience possible.

– Knox Marshall; 2022

By far the best experience I have had purchasing a vehicle. I was given a reasonable price for my trade in. Low pressure sales, Gary was very personable and made the experience smooth and easy, explained all the controls & functions thoroughly. Highly recommend purchasing here!

– Diane Janshen; December 2021

The customer service guy Rick was absolutely awesome with helping us he went above and beyond. I really appreciated him ?? Go there you won't be disappointed.??

– Debbie Bates; October 2022

Very friendly and professional service team. I am pleased with my service experience and would call this dealership my place to go for all my vehicle service needs!

– Debbie Thompson; September 2022

Carlos and Aaron were fantastic to work with and got me a great deal on my brand new Bronco! Go see them!

– Zack Summers; November 2022

I cannot give the Parts department enough praise! I called to order some parts that are not a common part that gets replaced on most cars. They got them in pretty quick so I made an appointment for the repair. Ken, the parts guy, did the job himself in about 15 minutes. He was super friendly and had the best customer service skills! I will be back. With basic kindness in short supply nowadays, it really makes a difference in my day when I am treated in such a friendly manner. This place seems to know the world need more smiles and they have plenty to share.

– TI Irish; November 2021

Matt Johnson and Allen are the best they worked those numbers just where I needed them to be I needed a bigger vehicle for my family without the higher price and payments right where I could afford them if you need a new ride they are the people to talk to I give them five stars

– Rebecca Lybbert; November 2019

We had amazing experience purchasing our new Toyota truck from Mike and Alan. They did not have the truck in their inventory and quickly located the perfectly equipped truck. My transaction was mostly over the phone and through emails, they honored everything they stated and their prices were the best I could find with no haggle. The truck was a surprise birthday gift to my husband. When we arrived at the dealership, Mike and Alan presented our new Toyota truck complete with a large red bow. The paperwork was done quickly, no pressure at all and customer service was outstanding. I would definitely recommend this dealership to anyone looking to purchase a vehicle.

– Charslie Delgado; November 2019

I went in and traded my old car for a newer one. I did the pre approval process online and within minutes Rory was calling me to set up a test drive appointment. Super accommodating staff. They made sure we had cold water to drink (it was like 80 degrees outside and we had our baby). I had a super great experience and would highly recommend them to anyone especially first time buyers like myself.

– Punky Smith; October 2019

Talk to Gary first and Damon. Good guys that you can talk to. If you need a vehicle head there. Go Cats!

– Brad Goings; September 2019

I have purchased my cars and trucks over the years from many dealerships in Pennsylvania, Texas, and Washington. After visiting two other dealerships in Port Angeles, and trying to get a good deal on trading our full size truck for a small SUV we gave up and went home. We felt that the sales staff wasn’t comfortable dealing with people our age. Our daughter had bought a Jeep from one of the Five Star dealerships in Aberdeen and wanted us try them. She gave Five Star Ford Lincoln a call and told them what we wanted. The sales staff emailed us several SUV offers and approximately what our trade deal would be for each vehicle. We picked a SUV and drove more than two hours to get to the dealership. The sales Manager and staff had the SUV cleaned and waiting for us to test drive. The trade in offer and the sales price were great. Everyone connected with our deal was helpful and courteous. I felt that this dealership has people wanting to listen to your vehicle needs and then working to match your expectations. It was a long trip going to dealership, but driving home in a new SUV was very pleasant.

– Ronald Ross; July 2019

Great service department, they are quick and get the job done right. Had my oil changed in and out in about 1/2 hour.

– Joe Edmonson; June 2019

We just bought our 4th vehicle from Five Star. We are extremely pleased with thier dedication and hard work to get us into exactly the right vehicle. Thanks Five Star.

– Elitha Goodman; June 2019

My wife Donna and I were very pleased with the service and help we received purchasing our 2017 Jeep Renegade. It was obvious from the beginning that the people at 5 Star like where they work and work hard. Ricky Dunlap was especially helpful. He truly fit the description "Product Specialist." He was there to help us, not sell us. He was beyond knowledgeable. If there were doctorates for understanding vehicles, he would be a tenured professor. We were not sure what we were looking for, only that we had a budget we needed to stay within. Ricky was diligent sticking to our budget and showing us only vehicles that fit. The Jeep Renegade was well priced and we were even able to afford to add the extra warrantee and protection plans. We love our Jeep. We also were very pleased to work with Bud Erickson. His personal and professional demeanor helped make the paperwork process so easy and clear. 5 Star has a great family of skilled and caring people who work hard. Thank you!

– Dan Vines; May 2019

Employee was very friendly and my vehicle was done very quickly. Couldn't ask for better service.

– Chris Iversen, Hoquiam; January 2018

Appreciate the timely service, friendly customer service, and attention to detail (lubing grease fittings on new u-joints).

– Glenn Reagan, Grayland; January 2018

Always friendly & attentive to the problems we describe. Do their best to accommodate your schedule...they keep our old buggy running.

– Rex Perry, Hoquiam; January 2018

I appreciate Terry's patience and assistance with resolving my headlight issue. Thanks again.

– Desi Goodwin, Ocean Shores; January 2018

All of the staff were so friendly. I always feel welcome and appreciate the personal and professional interactions. It is well worth the hour drive to have them service my vehicle.

– Marshall E McCabe, Olympia; January 2018

From start to finish Shawn was a dream to work with. the whole team there could not have been nicer to work with.

– David J. Morrison, Long Beach; January 2018

I appreciate the time and effort Tim Costner took to get me into a car with no down and a little bit more a month. I arrived with a broken (2012) Cadillac and drove off in a newer (2013) Equinox. Thank you!

– Nancy Roe, Ocean Shores; January 2018

Excellent service! Very helpful from manager & salesman! Will definitely purchase from Five star again!

– Christina A. To, Aberdeen; January 2018

Overall, a wonderful experience. We love our new 4Runner. Thank you.

– Louis Azar, Aberdeen; January 2018

Things went smooth and fast, just what I needed since I was in a panic to get the Christmas present to my wife that day.

– Christopher Elstrott, Montesano; January 2018

Loved the fact that the salesman, Mike; took time with us. Didn't push us into a car. Understood our situation and helped us get into a beautiful new car. We want to thank him for his over the top help and sincerity. Thank you Mike and all the other wonderful gentlemen who made this happen.

– Malcolm Lower, Grayland, January 2018

Shawn Lock and Jeff Timmons got me into a new car super fast and they both had excellent attitudes!

– Stephanie J. Haire, Aberdeen; December 2017

Allen Erickson was awesome!! I would highly recommend him to anyone!!

– Robert Schreiber, Ocean Shores; December 2017

Shawn listened to what we wanted and delivered. I am happy that we were shown the Rav4. This was our first experience with Toyota. After the sale, Shawn was very helpful in helping me set up my cell phone in the Toyota. He answered all our questions. It is good to still see military people helping our vets, especially my husband.

– Tina R. Martin, Aberdeen; December 2017

Staff was super helpful and nice.

– Maybelle J. Hobucke. Tahola; December 2017

I mostly deal with the service department. ALL of the guys are always UP. However, yesterday when leaving, one of the salesman was coming to work, and I asked him about the neat little Orange Jeep Renegade, sitting there by the service entrance. He stopped and came over, went to the car and told me a little about it, mileage price etc. I was not anywhere near the buying mood, but he took the time to explain. Sorry I forgot his name, an older salesman. He took the time knowing I was a Rick Dunlap customer. Yesterday was like every other time...very positive.

– Chris R. Raffelson, Westport; November 2017

The staff is very friendly and did excellent service.

– Richard C Woods, Raymond; December 2017

Gary Gallinger bent over backwards to help me buy my vehicle and Shawn Lock was very informative when teaching me everything about my new vehicle.

– Darlene M. Parmelee, Aberdeen; December 2017

The service department is one of the best I've seen. I've been using them for 4 years now and have had excellent service each time.

– Fred Hinkley, Westport; December 2017

The staff is very friendly and did excellent service.

– Chris R. Raffelson, Westport; November 2017

Rick and Terry go out of their way to make sure the customer is satisfied. They are the best!

– Molle J Bouch, Aberdeen; November 2017

I reached out more than 5 dealerships for this purchase, Five Stars' experience is the best by far, it is totally worth of the trip from Bellevue, WA for this purchase. I appreciate Five Stars' straightforward and friendly style. Five Stars is a 6 out of 5!!

– Ping Jen, Bellevue; November 2017

Allen and his entire crew always go above and beyond. They care and dont lie and call you back when they say they will. perfect.

– Quinault Indian Nation, Taholah, November 2017

I saw the truck I wanted on your website. When I contacted your dealership the reception I got was friendly, informative and kind! Then when I got to the dealership I was impressed with the service the moment I walked in the door!!! This is our third vehicle we have purchased from Five Star and won't be our last! You guy's are great!!

– Charles L. Dudrey, Pacific Beach; November 2017

This is my 3rd new vehicle purchase from Five Star. I travel from Marysville to Aberdeen to buy these vehicles. Five Star always makes a great deal and treats their customers with respect. I would highly recommend this dealership to others.

– Thomas C. Lee, Marysville; November 2017

Mike, Shane and Mark were very helpful - I got the exact car that I wanted.

– Linda Phillips, Montesano; November 2017

Best price for a truck that had everything in it I wanted. Thank you very much for my new truck.

– Archie B. Howard, Taholah; November 2017

Friendly service. Kevin wrote down all my requests which the technicians followed in mounting, balancing, and installing my tires on new rims. Job well done.

– Glenn Reagan, Grayland; November 2017

It is a pleasure to work with Five Star Service Dept. Ric treated me with courtesy and efficiency. He worked with me to get my repair done. 'You are 'Aces' in my book'.

– Susan Lawson, Montesano, October 2017

The guys at the check-in service counter seem to be always busy --- but they are ALWAYS the perfect combination of friendly, personable, and professional.

– Timothy Sandler, Westport, October 2017

Our sales men were amazing! They were very knowledgeable about the car I purchased and was explaining everything to me about the new safety features, Toyota care, etc.. They also took the time and worked it out to the point where I wasn't uncomfortable with my car payments every month being out of my budget range. I would highly recommend talking to Shawn Lock and Alan Erickson. They weren't pushy and very helpful when it came to any questions or concerns when it came to purchasing and trading in my old vehicle.

– Kurtis Cheney, Taholah, October 2017

Made the experience very easy!

– Gabrielle V. Jordan, Raymond, October 2017

Jim Michael and the sales staff from beginning to end made this the best car buying experiencing we have ever had. I will definitely give Five Star first opportunity to earn my business on all future vehicle purchases.

– Ryan Jump, Elma, October 2017

I really enjoyed working with Chris Stewart and Mike(can't remember his last name). Mike sat with me for about 45 minuets going over the all the technical details. Both salesman were honest and low pressure. Thank you.

– Daniel R. Gebhart, Aberdeen, October 2017

Great experience. Everyone was very polite.

– Tash Hughes, Tokeland, September 2017

Everyone conducted themselves in a professional manner but the atmosphere inside the dealership had this weird quit vibe once I walked inside the doors. The employees that I interacted with identified themselves and answered all my questions but none of the employees were talking to each other. There was no professional joking around between co-workers. Nobody was laughing or just making general conversation. I don't know the proper protocols for selling cars but I also believe employees should smile, laugh, and converse with customers and co-workers. Just have fun with your job and like Toyota says " lets go places".

– Michael S. Michelbrink, Montesano; September 2017

Since moving to the area, I have found the entire service team has always being helpful, courteous and professional. This service team puts some of the service groups back east to shame. They should take lessons from your organization.

– Marty Pressman, Montesano; September 2017

Had an awesome time purchasing my brand new truck at Five Star Chevrolet. The first week of driving it to work, coworkers took notice of how nice the new truck is I gave 6 of them an in depth tour of the interior and at least 3 of them wanted to go check them out especially after I told them about the year end rebate deal, so that was cool. While I was waiting for numbers to be worked my salesman leaves the shop drives across town and brings back Chinese food dinner for me and another salesman, we sat down ate dinner and then finished the deal. How awesome is that! Thanks so much for the great buying experience I will definitely be buying my vehicles here for the rest of my life no need to go out of town and I will forward my story to any potential buyers I run into.

– Kevin James, Cosmopolis; September 2017

I found the greatest salesman in the longest time of buying new and used vehicles over the years. His name is Mitch Grigsby. I feel he above and beyond for me in finding what would be best for me. He allowed me to try several different models as well as two different brands to decide which way that would be best. Once I decided the whole team made sure that I got the vehicle I wanted. The owner had the vehicle and he brought it back from trying get someone to buy it. Mitch has given me a great feeling of someone who really cares about their customer. I wish there were more Mitch's in the world of salesmen. What I?ve received so far from this dealership has actually made want to buy local. Thank you Mitch for being there for me!

– Robert P. Zink, Aberdeen; September 2017

Allen and Jordan went above and beyond. Jordan took wonderful time and patience and spent time with my baby. Made me feel very welcome and appreciated. Thank you two again, I love my car!!

– Autumn M. Garloff, Aberdeen; September 2017

Shawn was incredibly kind and helpful throughout the buying process; he went above and beyond to help me get what I wanted. I also had Tim, Tyler and Mark help with our purchase. Everyone was nice and patient while we made our purchase and made our entire family feel welcome at the dealership and that meant a lot to me, as I was worried about my kids being a bother while we were buying. I look forward to working with this company for maintenance on my new 4Runner and wouldn't hesitate to come back if we decide to purchase another vehicle.

– Deanna Dowd, Westport; September 2017

Ric Gaddis was great. He jumped right into seeing what the issue was, had the part ordered and scheduled the appointment. When I arrived with my vehicle for my appointment, he discovered the part wasn't at the dealership but had been sent to the sister dealership across town. He wasted no time in arranging to have the part transferred. Due to road construction in the area it took a little longer than normal to have the part delivered, but that could not be avoided and there was no way for Ric to get the part in hand any quicker. Once the part arrived, he installed it. He took the time to clean the area before he installed the new part, made sure the fit was perfect and even gave a free car wash voucher to ensure my vehicle looked great. The scoring regarding recommending the dealership as a place to do business has nothing to do with the service department. Service department was great.

– John Fuher, Hoquiam; September 2017

Your service desk manager was amazing.

– Omer Willis, Olympia; September 2017

Your service desk manager was amazing.

– Gregory K. May, Aberdeen; September 2017

Very helpful and knowledgeable service department. Greatly appreciated.

– Frank L. Gage, Hoquiam; September 2017

Five Star has an outstanding bunch of employees. a person would have to look far and wide to find better personal then I have seen at five star motors. their is a person that's an outstanding p.r. man that is Damon. he is a five star employee.

– Elroy E. Papke, Elma; August 2017

Just a great experience overall!

– Victor Rorabaugh, Belfair; August 2017

The windshield wipers on my pickup would not shut off. I stopped by to see about a possible repair and not having an appointment, I was fixed and on my way in less than an hour and a half thanks to Ric Gaddis and his shop crew. Excellent crew,excellent service. Thank you.

– Frank L. Gage, Hoquiam; August 2017

Thank you for being professional and nice! I will be recommending everyone I know that needs a new car to you guys!

– Mattie Pillon, Tacoma; August 2017

Tim, Tyler and Mike were wonderful to work with.

– Children?s Advocacy Center of GH, Montesano; August 2017

Great experience overall. I drove from Tacoma to do business with Five Star and have no regrets. I would recommend others do the same. They have great people and a small town approach to doing business.....much better than in Tacoma or most definitely Seattle.

– Ron G. Johnson, University Place, August 2017

Everyone at five star Chevy/Toyota was absolutely amazing. I will be back for my next vehicle.

– Jessi Jones Aberdeen; August 2017

Thank you everyone that help me; Allen, Tyler, Shane and Mark. You all are wonderful and made it so smooth for me to purchase my van.

– Alyssa K. Sheffield, Gig Harbor; August 2017

Mike Flannigan, Mitch & the gentleman who did our docs were fantastic. To be honest, I was going to look at a different Tahoe when I spoke to Mike the Friday before I purchased my Tahoe from you. Even though the dealership I went to made me a good deal, I couldn't get the conversation with Mike out of my mind. He was kind, knowledgeable, NOT PUSHY, but truly helpful. I have been looking for quite a while & I have yet to have a conversation with any salesman like the one I had with him. I genuinely hung up the phone feeling like I had spoke to someone who actually cared about what I, the buyer was interested in, not just someone making a sale & trying to lure me to drive & take a look. We arrived at the dealership on Mike's day off, however he still took the time to call us & make sure someone was waiting for us. After our 2 hour drive, we pulled in to a sparkling Tahoe & a smiling salesman named Mitch. Mitch was also great! VERY helpful & made our buying experience fun & stress free! My husband was so happy & just as thankful as I was. I have already handed out 2 business cards to 2 different members who are shopping. I am a loan officer at the Lower Columbia Longshoremen's Federal Credit Union. Please give your salesman kudos for a job well done. I have a local dealership blocks from me, but your service & quality with no doubt has our business. Thank you!

– Cara Lindemann, Kelso; August 2017

A beautiful car at a great price. Thank you Derek, Mike and Allen.

– Barbara J. Hinkley, Grayland; July 2017

Completely satisfied with the way everything went while purchasing a truck!!!

– Steven K. Tobin, Aberdeen; July 2017

Tim did a great job with us. He did not hover over us, allowed us to look by ourselves and when we told him we needed something with good visual and quiet he had me sit in a Highlander and showed us the 2016 I knew it was the right vehicle.

– Steven K. Tobin, Aberdeen; July 2017

What amazing staff. Thank you!

– Cassie Bosarge, Aberdeen; July 2017

They had what we wanted, gave us what we wanted for our trade-in as well as the new vehicle pricing. Very pleased with the financial guy, Mark Schlott, no high pressure on extras and he got us a great interest rate! The entire process was quick and easy.

– Becky A. Miller, Montesano; July 2017

I found the staff very friendly. It had a great atmosphere for relaxing while waiting for the vehicle. A concern of my air filter came up and was addressed immediately to me and therefore I was able to say Yes to changing the filter.

– Tina Martin, Aberdeen; July 2017

The service center is absolutely FIVE STAR! The crew always follows through and keeps the customer informed. Very satisfied!

– Molle J Bouch, Aberdeen; July 2017

Excellent service as usual. John Eilers is a true professional.

– Mikeljo Styner, Humptulips; July 2017

All of the guys in the sales department are awesome, especially Damon, Paul and Gordon!

– Julie M. Thurman, Aberdeen; July 2017

You have a very friendly and competent team, you should be proud of them and thankful for them. Getting good employees is not easy in "today's environment."

– Richard J Otto, Ocean Shores; July 2017

My car was ready earlier than expected so they sent a driver to pick me up at my home so I could get my car, I think they go above and beyond to satisfy their customers, thank you!

– Jerry Dolan Carman, Aberdeen; July 2017

Great Staff!

– John Balmer, Ocean Shores; July 2017

Always treated with the utmost respect.

– Richard Allen Gaddis, Aberdeen; July 2017

Had Great Service. Thanks!

– David Reeson, Aberdeen; July 2017

It was one of the best experiences I've had purchasing a new vehicle. There was no pressure, no follow up "cold" calls that get annoying, no bad mouthing other dealers or sales staff. Mike was very informative and helpful and knew his auto inside out to help make a choice based on our needs and wants much easier. Bottom line; he listened to us. Allen worked with us to "seal the deal" and Mark was easy to work with dealing with all the paper work. I will be back for my next auto purchase and others will hear how great we were treated.

– Marilyn K. Durham, Hoquiam; June 2017

Everyone from sales to service is fantastic, thank you.

– Sherrie Williams, Westport; June 2017

Derek Peterson was an amazing sales consultant. I would definitely recommend him. Alan was awesome as well, making sure we walked away with the vehicle we wanted.

– Joshua S. Burnett, Montesano; June 2017

Kristian was awesome.He was more than able to help me through the car buying process. He's a great salesman and from what I can tell is really good with people. Very warm and friendly. Your financial department is great as well. Overall, thanks so much for a headache free experience. Next time I am looking to trade in or buy a new car I'll be sure to come see you guys first!

– Richard Franklin, Aberdeen; June 2017

I was amazed at how fast they were able to find just the right vehicle for me. I love the Toyota Sienna! It drives very smoothly, has great gas mileage, is just what I was looking. Thank-you for making it so easy for me to get the vehicle of my choice. I will definitely recommend the Five Star Dealership in Aberdeen, WA to anyone who is looking for a great experience and deal. Again, thank-you! I LOVE my Toyota Sienna!

– Sheila M. Belveal, Salkum; June 2017

Five Star Motors is significantly better than our local dealership Toyota of Tri-Cities. It kills me that Five Star Motors can deliver a vehicle to the other site of the state and charge lower fees to do that than the fees Toyota of Tri-Cities charges to buy something right off their lot. I'll definitely look to Five Star Motors on the other side of the state when it gets time to replace my new 2017 Tacoma with something newer. Thanks for making this deal work remotely and working in the trade-in remotely.

– Brian P. Gleckler, Richland; June 2017

Mitch did an awesome job with the sale...and keeping me entertained for 3 hours waiting for paperwork to be completed.

– Suz Butcher, Elma; June 2017

Great experience, again! We have purchased 5 or 6 cars from Five Star and working with Tim and Alan cuts all the B.S. we used to get when dealing on a new car. The guys need a raise and promotion for their great service and effort to make purchasing a car easy. We will be back

– Bob Richardson, Ocean Shore; June 2017

I was treated well during the sales time , and will go back to this dealer again, for service and sales when needed. Thank you very much.

– Eric Smithers, Castle Rock; June 2017

Derek Peterson was by far the best salesman we have ever dealt with. We have already referred a bunch of people to him.

– William Schmauss, Hoquiam; June 2017

It was a very enjoyable experience. Thank you. We love the truck.

– Debra K. Friberg, Aberdeen; June 2017

Great service and friendly people.

– Willa Corbus, Aberdeen; June 2017

Great dealership, excellent attitudes from everyone we dealt with, thank you!

– Michael Lane, McCleary; June 2017

Your mechanics are not only the best (I travel all of the way from Seattle to Aberdeen specifically to have your company take care of my car) but your front office service staff (especially Ric Gaddis) is exceptional the ALWAYS make certain that everything is terrific. Thank you so much!

– Katherine Bennett, Seattle; June 2017

I did not have an appointment, and my right taillight had gone out and the service manager took time out to replace it, so I would be safe. I call that "care about customers". That is one of the reasons I continually bring my Taurus to Five Star for service.

– Joe Reason, Ocean Shores; June 2017

Did not schedule service (oil change) in advance, but Terry was able to fit me in on the same day I checked. Since the rest of my week was booked, this was extremely helpful. Love the 5 Star service team!!

– Rex Stratton, Ocean Shores; June 2017

D.J. is a great asset to your company! We want to thank Damon and the rest of the staff for all their help. We love the new JEEP, just trying to get to know SIRIE a little better.

– Benny Parries, Raymond; June 2017

Excellent service without being too aggressive. Always polite. Answered all questions and was patient with me. Nice to shop locally.

– Theresa K. Ueland, Grayland; May 2017

Mike went over and beyond expectations. He picked us up from our home. Explained the vehicle amazingly. Was personable. Overall a joy to work with. Mark in finance was very helpful and kind. Tha k you for putting up with 5 kids in a dealership for hours.

– Joshua Emmot, Elma; May 2017

Tim Costner and Tyler Griffin were awesome to work we. We truly had a great experience. We went in the morning and left with the exact truck we wanted that evening. Thank you!

– Shawn Fish, Montesano; May 2017

Even if I didn't purchase car, I would have written a very positive review. Everyone was very friendly and I really appreciate the no pressure approach. The prices seemed fair as well. I'd definitely buy from them again.

– Katie Koch, Olympia; May 2017

We had a great experience buying our new Highlander from Five Star. The staff went out of their way to wait for us to sign papers even though they had closed for the day. Mike Flannigan spent extra time ensuring we were educated about all the features on our new car. We were very satisfied with our purchase and will choose to shop locally at Five Star in the future.

– Genny K. Boyle, Cosmopolis; May 2017

Everyone was great! Thank you Allan for helping me, and making it possible to get the car I wanted! Will definitely choose five star In The future when looking for a new car.

– Travis W. Pence, Hoquiam; May 2017

I was very impressed with how all employees were tenative and courteous to all customers while i was waiting my turn or being helped. I have worked customer service all my life and this dealership deserves "10" stars.

– Lorri McMillin, Aberdeen; May 2017

Took longer than they quoted. But better to be done right the first time. The loaner was a life saver, and the full gas tank was an unexpected surprise. Glad I decided to shop local.

– Maie Dudley, Tokeland; May 2017

Took a while to get the new Air Bag in, but the problem was with the manufacturer, not the Dealership. We have always had great service at Five Star!

– Judie k. Estes, Montesano; May 2017

Really fast service!

– Tambra Zander, Aberdeen; May 2017

Outstanding service again. That is why I continue to use your service department.

– Carl Sperring, Cosmopolis; May 2017

Great customer service and always over achieve expectations. Rick Gaddis is always professional and truly takes care of the customer.

– Molle J. Bouch, Aberdeen; May 2017

Excellent service department. From service desk to shop A #1.

– Frank L. Gage, Hoquiam; May 2017

We had a great experience purchasing a new car, your staff was very professional.

– Kyle K. Deitrick, Montesano; April 2017

I have only owned the Prius for four days and called twice with questions. Your service department personnel took the time to walk me through each issue which made the ecology challenged, me, most happy.

– James Taylor, Elma; April 2017

We have never had a better car buying experience. Mike Flanigan was knowledgeable, truthful and sincere. We will definitely buy our next vehicle from him.

– Sheriden Roberts. Montesano; April 2017

All your service agents are friendly, but Ric Gaddis is the most cheerful, friendly and positive person. Major stuff wrong with our almost new vehicle, I was very upset, but Ric was so "no problem, we will take of it" attitude that I felt confident all would be OK. Plus he has a good sense of humor.

– Jerry Bentler, Hoquiam; April 2017

My experience with Five Star has been great. The service staff has been very easy to deal with. In my opinion they are second to none. I will continue to do business with Five Star for my future purchases and service. Thank you

– Anthony Johnson, Elma; April 2017

It has been a great experience dealing with the professional staff from sales to service. I have recommended Five Star to several friends and business associates.

– Pacific Testing and Inspection, Centralia; April 2017

Nothing but nice things to say about doing business here. Nice people and good service

– Marlene Johnson. Ocean Shores; April 2017

They took me and my great grand kids to Walmart while waiting for our oil change then picked us up afterwards so it such a relief not to have to walk across the busy street. Made me very happy! Thank you to all of them!

– Jerry Dolan Carman, Hoquiam; April 2017

Thanks. I appreciate your team, from sales to service.

– Richard J. Otto. Ocean Shore; March 2017

I have purchased personal and business vehicles from Five Star Ford, Toyota, and Chevrolet for almost 20 years and they are always willing to work with me in every facet of my purchase. I recommend the Five Star dealerships to everyone I know.

– Dylan Trivison, Olympia; March 2017

Shane was great to deal with and made the transaction smooth and simple. Thanks Shane!

– Sunni B. Twing, Olympia; March 2017

The sales guy was extremely helpful and new all the specs and details of the cars and trucks that were on the lot. The finance guys made everything easy when it came to signing for the truck and gave different pricing options. I cannot be more happy with my purchase and the service I received at the local five star dealership.

– Alex Richters, Hoquiam; March 2017

The staff here is top notch! We came in to look at a new 4runner and had some difficulty deciding which package we preferred, the sales staff informed us of our options and were able to find and deliver the exact 4runner we envisioned owning. We were able to test drive one of their vehicles over night and were completely sold on purchasing with them. This has by far been the best experience we have had at a dealership, and we will continue to be customers of them for years to come! Thank you Five Star!

– Brandon Wessel, Ocean Shores; March 2017

I have been impressed with the courteousness and professionalism of all the staff I have come in contact with since moving to Grays Harbor. There has always been a consistency not always encountered on the east coast.

– Marty Pressman, Montesano; February 2017

The service and people were very nice and helpful.

– Omar O. Estrada, Montesano; February 2017

The salesman, Shane Cebular was awesome. I would recommend him to all my friends.

– Holly Blake, Tokeland; February 2017

Tim and Mike were very helpful and knowledgeable about our new vehicle and helping with the purchase.

– Alexander Dunsire, Aberdeen; February 2017

Everyone was very helpful. Tyler at the front desk and Mark especially did a good job. As a first time car buyer, they were very explanatory and reassuring. Thank you for the sweet deal.

– Layne Bruner, Aberdeen; January 2017

Experience was overall great! 10/10 recommend, exceeded expectations to the fullest! Big shout out to everyone at 5 star for my awesome Chevrolet Cruze!!

– Leann R. Gladsjo, Hoquiam; January 2017

Quick and easy buying experience. This is my second vehicle I've bought from five star and had a great experience both times. Would highly recommend them to anyone looking for a vehicle.

– Jake Larson, Montesano; January 2017

My car was serviced in less time than originally planned. That was great!

– Charla K. Miller, Tokeland; January 2017

Thanks for the great service !!!

– Charles Burnett, Montesano; January 2017

We've really enjoyed working with Gale. We wish all service/sales people are as professional as Gale.

– Bill Perconti, Montesano; January 2017

Will highly recommend this sales and management team to all my friends. Five star was not pushy nor agressive in selling, answered all questions like to neighbors talking over the fence and overall, just a pleasant experience.

– Virginia W. Burkman, Oceano Shores; January 2017

I did not schedule an appointment, just dropped in. The work on my truck was finished in 1/2 hour, excellent service. The personnel were very helpful and I received a complete written status report on my vehicle. Outstanding service.

– Mike Whelan, Montesano; January 2017

Very good dealership. No issues with them in the three years I've used them. I would recommend them to anyone who wants honest service.

– Fred Hinkley, Westport; February 2017

You always do a great job. I never have any worries when I bring my car in to be repaired. Keep up the great service. Thanks Jack

– Jack Vanscholack, Ocean Shores; February 2017

I have had an incredible experience with Five Star Dealership ever since I purchased my Lincoln MKX last year. The Sales people have bent over backwards to honor all promises made and deliver the automobile I wanted with the features I requested. They are always very friendly, polite and helpful. My husband also bought his new Dodge Ram from Five Star, and many of our friends including 4 of the Board of Directors from North Beach PAWS have purchased their vehicles from your dealership this past year, and are very satisfied with them and your service. North Beach PAWS just purchased a Transit Connect Commercial Van for transporting our Shelter Animals from you this past week. So your company has acquired some very loyal customers as a result of your giving such wonderful service! Please tell Rich Hartman we are so grateful for his tremendous Community outreach to so many Non Profit Organizations, including North Beach PAWS and personal support as extremely satisfied customers. I LOVE my Lincoln!

– Lorna Valdez (Also President of North Beach PAWS), Ocean Shores; January 2017

I bought my 2014 Ram in Seattle and have not been satisfied with their service department. Decided to go local (I live in Raymond). It was a great choice and I will always service in Aberdeen which also means probably purchasing my next vehicle there also.

– Dan Hanson, Raymond; January 2017

This is the second vehicle within six months that I have purchased from Five Star Dealerships in Aberdeen. Both times I've had the pleasure of dealing with Tim Costner and David Leslie. From the first day I met these two in July when I just wanted more information on a Scion iA, to the most recent purchase of Chevrolet Silverado, these two have gone above and beyond in making sure that I felt comfortable, never pushing for a sale, being knowledgeable of their products, and taking the time to answer all questions I had no matter how small it may have seemed. Like the previous purchase, both went out of their way to make sure my mother was an active person in discussions and happy, and not just some dumb person along for the ride. I like the fact that both times I've told Tim and David what I wanted to do, and both times they've been able to show me how to make it work. Had it not been for these two I'd probably still be window shopping online and not driving vehicles that I'm extremely happy to have.

– James A. Nelson, Aberdeen; December 2016

This is our second vehicle purchased at this location. We have appreciated the service, parts, and sales departments. We plan on a continued partnership with this location. Thank you!

– William and Nan Karr, Cosmopolis; December 2016

The whole experience was handled professionally and friendly. I would definately recommend dealership to friends and family. Shane was great to work with and very responsive.

– Jo Anne Latch, Montesano; December 2016

I always enjoy leaving my car at Five Star, the gentlemen behind the desk so helpful and I know I am going to get great maintenance job done on my car, and the free car wash is just a bonus. Thank you for being there, I will always go the Five Star for future maintenances and look forward to seeing the gentlemen who run the company. Thank you again.

– Donna M. Halvorson, Ocean Shores, December 2016

We love this dealership and will always buy our vehicles from here. I also recommend this to all our friends and family. Keep up the good work guys!

– Brenda M. Maldonado, Aberdeen; December 2016

Every member of the Five Star team was a pleasure to deal with throughout the process of my husband and I buying our new vehicles. They are professionals that do an amazing job at exceeding customer expectations. I absolutely LOVE my new Camaro!.

– Gholeen Wittwer, Ocean Shores; December 2016

This is the fourth vehicle we have purchased from this dealership and have always found them to be friendly and very helpful. Their service department bends over backwards to keep you happy. The atmosphere at this establishment is very welcoming and it's local which is always a plus.

– John E. Wilson, Raymond; December 2016

I went in for a oil change for my 2013 Tacoma, came home with a 2017 Tacoma. Mike the salesman offered me a deal I could not refuse. The TV offer locked in my wife. Great job done by all. Thanks

– Steven Knutson, Ocean Shores; December 2016

The Five Star service personnel at both stores are friendly efficient and I recommend them to friends & family. Thanks everyone, you always make me feel special.

– Jessie Ellis, Ocean Shores; December 2016

The Staff is Great very Helpful and looking out for our best interest. I can drop off my Vehicle and not worry they are always in Communication with the status of repairs or Parts or recommendations. They have my complete trust. Thank You to All Staff and Salesman.

– Brittanie R Galeana, Aberdeen; December 2016

The Service Departments at both Five Star stores are very, very professional and competent. I have all my service performed at Five Star because of this. I especially like the personal interaction with the Service Writers; Gayle, Victor and Terry. The extremely professional and approachable. Great Service Depts.

– Michael P. Deverse, Aberdeen; December 2016

I really enjoyed working with Shane. He made me feel welcome and comfortable. I did not feel pressured, I felt relaxed. Everybody I worked with was great. I was told they would shop for the best financing and that was true. Thanks again

– Jan Scott, Aberdeen; December 2016

There is a reason I purchased my third vehicle from Five Star. Never any pressure, very professional, always a good experience. You will always have my business. Thank you!

– Jacob Sainsbury, Montesano; December 2016

Received a recall notice by mail and immediately scheduled a service on line for 2-days in advance. I was notified the next morning for confirmation and brought my car in as scheduled. My car was was ready in 2 hours. Great service center and employees.

– Brian Johnson, Aberdeen; November 2016

Even took a test drive in a new Dodge truck while waiting for our old Dodge. Love the new Dodge but I'm still attached to my old Dodge truck to get a new one. Thanks for treating my old beat up truck with respect. She is old but she is mine. Excellent service and salespeople. We will be back. Hope they found a needy family to give our free turkey to.

– Angel Lund, Raymond; November 2016

Thank you so much for the fix...it appears to be working well now.

– Ron Malizia, Montesano; November 2016

Allen supplied info as requested and being the first time I bought a vehicle over the phone the process was very easy. Thank you for walking me through the process.

– Kenneth D. Kessie, Kennewick; November 2016

Allen and his team at Five Star Chevrolet were awesome. First class service! They communicated with me every step in the process finding me the best deal. I was originally looking for a 2016 Tahoe and was able to get a 2017 for a better price. When I picked up my truck, everything was ready. I added some accessories and everything was just right. Allen has been a big help to me. He was exact with his numbers and exact with the detail. Feels great to have my deal done and I feel great about it!

– David M. Felt, Tacoma; November 2016

The staff is always courteous and helpful. I get a ride back to my office after dropping off my car and they pick me up when they say they will without fail. I love my Toyota!

– Carol Shumate, Hoquiam, November 2016

We always buy from Five Star and have never been disappointed!

– Chris D. Hendrickson, Aberdeen, November 2016

Always enjoy bringing my vehicle in you have a great team always take the time to listen and talk

– Henry Duarte, Aberdeen; November 2016

Everyone at Five Star was extremely helpful and wonderful to work with! Will be telling my friends.

– Darrin M. Wallace, Hoquiam; November 2016

Very good service, thanks!

– Leilani Chubby, South Bend; November 2016

Our experience with dealership has been wonderful. They are always willing to answer questions or concerns that come up after buying vehicle you are not just a customer once paperwork has been signed and you leave the lot.

– Henry Duarte, Aberdeen; November 2016

Mike, Tim, Allen and Mark all did an awesome job. It took some back in forth to get to where we all wanted to be in the transaction but ultimately we made the deal and I'm very pleased. The team at Five Star motors we awesome to work with. Thanks for all the help!

– Daniel E. Perdue, Yelm; November 2016

Gale is outstanding! The entire team over there is GREAT. My car was finished at what I would have considered ahead of schedule -- most of all that it was over a holiday weekend for a weird thing! Thank you for your terrific customer service! Oh, and the shuttle service as well!

– Barbara George, Hoquiam; November 2016

I couldn't have asked for anything else. Everyone was professional and personable. Process was fast and proficient. The dealership was clean and inviting. Not a single salesperson was aggressive with pushing anything that I hadn't asked for. Mark was exceptional with the paperwork and explaining the new bells and whistles in my new purchase. Again I have no suggestions for improvement and will be doing all future purchases from this dealership. Thank you again.

– Pete A. White, Bonney Lake; October 2016

As always, my experience at Five Star Chevrolet was top notch. I wouldn't shop anywhere else and I recommend them to everyone I know. I have purchased new Chevrolet vehicles from many different dealerships and I keep coming back to Allen and his team. The experience is priceless!

– Mark S. Tucker, Tokeland; October 2016

Allen and his team surpassed our expectations (as they always do). Once again, thank you.

– Holbrook, Inc., Olympia; October 2016

Allen and the Staff was exceptional threw the whole process!

– Rick Ven, Vancouver; October 2016

We have been completely satisfied with the service we have gotten with the Five Star dealers. If & when I wanted something done there was no questions ask, & they were always Johnny on the spot. We have been buying our cars & truck from Five Star Ford & Chevy dealer since 1977 & have never had any complaints of any kind. It is a great place to do business on buying a vehicle. Satisfied customer.

– Lorraine F. Murphy; October 2016

Great experience in buying a car.

– Dennis Martin, Lacey; September 2016

Keep those guys you have in service, my brother was a service manager at a dealership and it is not an easy job. They are the 'face' of your business and what customers remember. Great service and nice guys.

– Sandra Golden, South Bend; September 2016

Mitch was very helpful. He listened to what I was looking for in a new car before we even went out to the lot and didn't waste my time trying to show me vehicles he knew I wasn't interested in. I didn't feel pressured to make a purchase. I was given satisfactory information about down payments and monthly payments as well.

– Taylor A. Wallace, Grayland; September 2016

Allen and Mark are a joy to work with. Purchasing a vehicle is not always a great experience, but these two make it a great experience.

– Michael Cochrane, Kennewick; September 2016

Very happy with the purchase and car. Mitch did a fine job.

– Jacob M. Dietz, South Bend; September 2016

I appreciate the good care of my car you have done over the years. This time was quicker then I expected and outcome much better. All is well, car runs great, THANK YOU SO MUCH!

– Marjorie Watson, Ocean Shores; September 2016

It was the best auto buying experience we've ever had! No BS!! Great people to work with.

– David Wickstrom, Stanwood; September 2016

Paul Woods was an excellent and helpful salesman.

– William J Weiberg, Raymond; September 2016

Paul Wood is a great guy and made me feel comfortable with this important purchase. Because of him I will be returning to Five Star for my next purchase.

– Courtney J Cook. Aberdeen; September 2016

Wish we had stopped by sooner. Thank you ALL.

– Floyd G. Jobe, Kenmore; September 2016

My second truck from this dealer. There are no finer, experienced, congenial and accommodating salespeople including one very great General Manager ( Damon Gleason ) anywhere that I have ever had vehicle dealings. This includes the service department as well. These people are number one. I love this place

– Jerry E. Tilley, Lynnwood; August 2016

Had a great experience with both Aaron and Rick. We couldn't be happier with the new truck and service we got along with it.

– Robert A. Kola, Aberdeen; August 2016

I was totally impressed by your dealership. Every one went out of their way to find and arrange for a California pickup of our Durango. Ricky is a great and knowledgeable salesman and an asset to your company. Thanks to all

– Van D Price. Ocean Shores; August 2016

My wife and I would like to thank you for taking care of our truck in a very prompt and courteous manner to correct an extremely dangerous situation (driver wiper blade not working) and also taking care of an outstanding recall work order. You kept us informed each step of the way and resolved the issue of receiving a broken part by taking the needed parts from a new vehicle. We have never seen such wonderful service from any dealership that we have dealt with. We also are very grateful for your courtesy van that returned us to our campsite in Pacific Beach after we dropped of the truck to you and then returned to pick us up when the truck was ready! It would be wonderful if you could teach some of your customer service ethics to other dealerships! Thank you soooo much for a wonderful repair experience.

– Del Devers, Colville; August 2016

Was at our local grocery store two days after buying our vehicle and had someone ask what it was. Told them about Five Star and gave them Paul's number.

– Charles R Hendrickson, Naselle; August 2016

This was the best vehicle buying experience in my life, and I have bought a lot of vehicles. No BS, just straight honest answers to my questions and concerns. I will be purchasing my next vehicle from FIVE STAR. Thanks very much.

– Robert J. Nelson, Aberdeen; August 2016

We have been loyal customers and have bought the last 7 vehicles in 20 years with Five Star

– John William Kamp, Montesano; August 2016

Michael Flanigan and Alan Erickson were very helpful and made the whole experience a positive one. They were patient and took the time to explain everything and answer any of our questions. We never felt pressured.

– Bryann N. Lee-O'neil, Olympia; August 2016

We were so impressed with the service we received at Five Star. It exceeded our expectations in every aspect. So pleased with our decision to purchase a new truck from these guys. Would (and will) highly recommend to anyone in the market of buying a vehicle. It was a pleasure.

– Justin Fomento, Montesano; August 2016

Gale has a wonderful way with people and has a lot of knowledge on mechanical issues.

– Karen Marshall, Aberdeen, August 2016

We appreciated the fact that they had the car done in a timely manner and we could be on our way.

– Warren L. Zink, Ocean Shores; August 2016

Great price and the exact car I wanted. I will return for my next Toyota.

– Dan B. Breen, Bonney Lake; August 2016

I brought my car in to 5 Star Toyota to get full detailing , they done a fantastic job, my car look brand new again & even smells like a new car. I drive a 2014 Chevy Equinox a SUV that I really like. The people there are very friendly & go out of their way to help you. Their driver that brings you back home if it is an all day job that you are having was very nice & friendly. I will be going back their again when I need another full detailing job, or anything else I need done to my car.

– Lorraine Murphy, Westport; July 2016

My only comment would have to be that I was not aware that I had to make an appointment for an oil change, and had showed up on Friday July 8th to get one and was turned away. I wasn't sure if there was an email sent out to all customers/clients of yours expressing the need to make an appointment for that or not. I was able to get in on my next day off which was Monday July 11th so I was okay with that.

– Denise L. Anderson, Hoquiam; July 2016

We worked with Mark and Mitch... Both were consummate professionals; we would certainly refer any of our friends and family to either of them!

– Vicki Spoor, Raymond; July 2016

Mark Schlott and Josh Jessen were fantastic to deal with and knowledgeable on the vehicle. David Leslie was understanding and thorough in the finance process. Great people to work with!

– Lance Gibbens, Vancouver; July 2016

Both Tim and Mike were extremely helpful. I went in to look for a p/u truck in a certain price range, but they being the kind of salespeople they are, showed me some of the great buys that were on the lot. I finally chose to go with the Ford Diesel after spending a weekend to think about it. We are very satisfied so far with the purchase. We took the p/u up to the Park lands of Quinault and Queets rivers on Saturday to get used to shifting a stick shift again, both my wife and I. Had a great time learning and enjoying our (new) pick up truck. Thanks again Tim and Mike for all your help and knowledge to get this p/u in our family. We love it.

– Gregory Hedrick, Pacific Beach; July 2016

You made it very easy to buy my new car.

– Jennifer Cate, Ocean Shore; July 2016

It was smooth and easy process. We didn't feel like were getting the sales guy pitch and everyone was kind and accommodating.

– Samantha Williams, Ocean Shores; July 2016

Manager was very willing to work with me and the budget I had in mind, he stayed late to make sure I was taken care of.

– Kenneth K. Waltman, Tokeland; July 2016

Though I cannot speak for all of Five Star Dealerships as I only dealt with the Toyota/Scion dealership on Southside Aberdeen, I can say that the experience recently versus 10+ years ago was a complete turn around and for the best. As I have discussed with Tim (sales rep), David (financing rep), and Allen (manager) already, in the past Five Star Dealerships were pushy and all about closing the deal right now, not later. However, that was not the case now. When I first went for a test drive with Tim at no point did he try to push a sale, talk numbers or anything. It was just a nice drive and in the end when I was ready I explained my financial situation to Tim and when I would be in touch with him next. When Tim did reach out to me via phone prior to coming in to complete a sale at no point did he push for a sale or anything. I was unavailable at the time so he left a voice mail, but it was more of a friend just reaching out to a friend, not trying to complete a sale or anything like that. When I did come back in to the Five Star Dealership with my mother to show her what I was purchasing I was surprised again by how Tim treated her and myself. In the past when she's been in Five Star Dealerships she had been treated like a dumb woman, and Tim made her feel very welcome and treated her with respect which she and I both appreciated very much. When we met with David it was very nice. Like any smart car shopper I had researched prices people were paying nationwide for the Scion iA and extended warranties and maintenance plans and expected to have to negotiate my way to what I felt was a fair price. David came out with numbers for everything already at the price point I wanted and stated that he felt with my credit rating he could get me a better interest rate than others wanted me to have. In the end David was able to get me financed through Toyota with even a lower interest rate than he originally expected which not only has made me a happy Five Star customer, but overall made this whole experience for me even better. :-) Without a doubt, I definitely like this new Five Star I'm seeing and would recommend others check it out for themselves too. Though I've only personally met Tim and David, if the other employees at Five Star are as nice as they are then I would say Five Star has it right.

– James A. Nelson, Aberdeen; July 2016

Everyone I worked with at Five Star was great. Jeff, Tim, Aaron, Bud and Carlos were very helpful in making the purchase of this car easy. Will definitely recommend Five Star in the future and continue to use Five Star for my automotive needs.

– Danny Brown, Ocean Shores; July 2016

Our sales rep, Bill, was extremely responsive to all of our questions, and we really appreciated being able to ask questions up front that didn't get a "sales pitch" to "just come in and see what we could work out". I would most definitely recommend you all, and when we purchase another vehicle we will definitely be contacting your dealerships first.

– Clyde Manning, Long Beach; July 2016

Everyone was great. The car was ready when promised. Washing the car was great and makes a person let others know about the service.

– Ronald Nygard, Ocean Shores; July 2016

Everyone was very friendly and efficient. We completed the transaction quickly and we love the car. Thank you!

– Virginia Hill, Ocean Shores; July 2016

Rick was very professional, courteous, and patient while we tried out many different vehicles, until we decided on the perfect car. Also I was very impressed that Rick had all the answers to my questions. He was by far the most knowledgeable sales person I have met. The man really knows the products he sell's, which says a lot seeing how many different car lines your dealership offers. Your finance manager is about the best in the business. Thanks to your whole team.

– Tom Urbaniak, Hoquiam; July 2016

All of the people I dealt with were great. Gary, Carlos, Bud, and Damon made me feel at home. If someone would ask I would recommend their dealership.

– Ronald G. Nygard, Ocean Shores; July 2016

Everyone was professional and nice. All of my questions were answered. Salesman was the best.

– Patricia Bowley, Aberdeen; July 2016

Rick did a great job and went above and beyond; trying to fix the oversight that my van wasn't ready on the first day I dropped it off. I had to bring it back on another day, but at least he tried to make it right.

– Molly M. Wharton, Aberdeen; June 2016

Very attentive sales personnel, and quite knowledgeable about the Hyundai that I purchased on 5/28/16. I was quite impressed .

– Mary Haase, Ocean Shores; June 2016

Paul Young was excellent. Thank you so much .

– Elizabeth Colville, Elma; June 2016

Amazing experience that was made simple and easy and was much appreciated!

– Ron McHenry, Mount Vernon; June 2016

Great people to work with!

– Jeff Maneman, Raymond; June 2016

This is my second vehicle I have purchased from Five Star and worked with Ricky Dunlap and Aaron Smith, they are the best. It began with Paul Woods the internet manager getting in touch with me in a timely manner and then Ricky finding the vehicle I wanted, allowing me to test drive it for longer than a block and ensuring it was truly what I wanted. Once Aaron began with the numbers, it was smooth sailing. What really impressed me was as I was driving away, I was stopped by Ricky to inform me that the finance manager, Gordon had found me an even lower interest rate than what I had just signed up for. Approximately an hour later, Gordon called me to tell me he found an even better warranty for my vehicle for a year longer, better plan and great rate! How can you not enjoy working with a team that does everything they can to go out of their way to make sure you are satisfied. I will not buy another vehicle from any other dealer in the future!

– Gerald Kester, Rochester; May 2016

Rick from Five Star went the extra mile and I would definitely recommend this dealership for their service and personal commitment.

– Larry R Kennedy, Elma; May 2016

Paul Wood allowed us the time that we needed to become familiar with the car that interested us. He didn't annoy us with phone calls. We appreciated that kind of attitude.

– John D. Miller, Hoquiam; May 2016

This is the 4th car I have bought from Rikki Dunlap and Damon Gleason, overall a good experience.

– Dave Johnson, Aberdeen, May 2016

Glad for all the respect from Jeff gave me. Have told others about all the great help I got when trying to make up my mind. Thank you all!

– Linda Laird, South Bend; May 2016span>

Just a great bunch of people!

– Mark Radcliffe, Ocean Shores; April 2016

Everyone was so helpful and kind. Carlos really went above and beyond to make my time there a relaxing experience.

– Rodney Ogilvie, Raymond; April 2016

This was a very satisfying event. Paul Wood was very kind and patience with all of my request and questions about cars. Paul had me test drive my new Jeep until he was satisfied that I was comfortable with the controls and how the Jeep handled.

– Anna E Graham, South Bend; April 2016

I would have liked them to pull the car up front for me when I came to pick it up, instead of being handed the key and told "it's somewhere over there* & having to walk around the side of the building and find my car. I asked if my car would be vacuumed out as part of my service and oil change, he said he could ask them to. Usually with an oil change they automatically do it. Thought that was unusual but they did a beautiful job. I appreciated the coupon for the car wash but thought it would have been nice for them to take it over and have it washed before I picked it up. It just seems like if you purchase a car for $30,000 and then have to bring it in for a recall service and the first oil change that it would be a better experience for the customer to have it all done without having to ask. It?s like buying a bag of chips at Safeway and them giving you a coupon for dip but making you go to Wal-mart for it. I have to say the employees in the service area were very professional, and polite and I really appreciated that. I tried to call to ask questions and had to leave a couple of messages and they called me right back both times. Overall they got the job done and in a speedy time frame.

– Jillian E Popli, Ocean Shores; April 2016

Ric the service manager was so nice and took care of our vehicle, had it washed and ready when he said he would. Could not be happier with your service.

– James Day, Chehalis; April 2016

Highly recommend Five Star Ford and in particular, Aaron Smith, Carlos and Bud. Great experience can't say enough!!!!!! If rating were 1-10 (10 being the highest) they would get a 15+.

– Joseph Cadden, Everett; April 2016

Staff gives credit to the Lincoln brand.

– Michael E Dickerson, Aberdeen; April 2016

Damen, Rick, Aaron, & Gordon all did an excellent job. Thank You.

– Brigette White, Port Angeles; April 2016

Great, no-pressure sales, listened to us on what we were looking for and helped us to find it. Very happy with service and transaction went smoothly. Follow-up call to assure satisfaction was greatly appreciated. Recommending this dealership to all our family and friends.

– George H Schaffner, Hoquiam; April 2016

John Eilers "rock". His low key non-pressure approach is what all dealerships need to implement He was professional and gave me more than a reasonable price that was fair to me and fair for the dealership.

– Mark H. Scoones, Montesano; April 2016

I've bought my last 5 cars from Five Star and hands down can say that Pat Noll and Damon Gleason are all about satisfying their customers! I recommend them highly.

– Carrie Lisle, Westport; April 2016

Damon Gleason was extremely helpful and completely awesome to work with.

– Natasha Calica, Aberdeen; April 2016

The first service wasn?t scheduled because we live 1-1/2 hour away. We were allowed to use it at a later date when we are going to the coast, as we will probably this summer.

– Richard Pulley, Tacoma; March 2016

Paul, who was the salesperson, was extremely knowledgeable in the vehicles I had an interest in. He was open and honest in what would be the best vehicle for my needs. I have been to this dealership many times with a friend and Damon and Paul have always been a joy to work with.

– Georgia P., Rochester; February 2016

Damon was fantastic to work with!

– Brian P., Sherwood, OR; February 2016

Ricky has been amazing to work with! We had a water leak issue with only 200 miles on our truck and he was ALL over it getting it fixed. The free trial on the Ram UConnect wasn't work because someone had activated it back in July, Dave in service and Rick got that resolved as soon as they could. Rick is already ordering and making appointments for the extras we ordered for the truck. I could not be happier with all of the service Rick, Tony, and EVERYONE from Five Star have delivered...you guys ROCK!

– Karla S. Davenport; Hoquiam, February 2016

Paul is the best, we've purchased two cars at your dealership on purpose - to support the local economy rather than buy in Seattle. The lower sales tax rate and the care and integrity of your team makes it worthwhile.

– Michael D., Seattle; February 2016

The Five Star Service Dept. showed a great deal of patience with not only a stubborn vehicle, but with me the customer. Even though I had given up they stayed with it and so far the rattle from the Moonroof has been greatly reduced. Thank you to the entire Service Dept. and especially the Techs that were hands on.

– Alan Pohl, Elma; February 2016

Great job

– Thomas N., Aberdeen, December 2015

I like to tell you that I am happy to say yes yes yes. well satisfied thank you.

– Kenneth Q., Ocean Shores, December 2015

Everything was great. I want to thank everyone for being so thoughtful and considerate.

– Roxanne B., Pacific Beach, December 2015

Love the service department at the dodge dealership

– Mark J., Grayland, December 2015